Effective Date: 10.15.2025
Last Updated: 10.15.2025
This Privacy Policy (“Policy”) explains how Readybuild, LLC (“Readybuild,” “we,” “us,” or “our”) collects, uses, discloses, and protects information from users (“you” or “your”) who access or use our web-based software platform, mobile applications, and related services (collectively, the “Service”).
By accessing or using the Service, you agree to this Policy. If you do not agree, please discontinue use of the Service.
1. Information We Collect
We collect information to operate effectively and provide you with the best possible experience. The types of information we collect include:
a. Information You Provide to Us
- Account Information: Name, company name, email address, phone number, user credentials, and billing details.
- Customer Data: Any data you upload, input, or process through the Service (e.g., project details, financial information, or client information).
- Communications: Any messages, feedback, or inquiries you send to us (e.g., via email, chat, or support requests).
b. Information We Collect Automatically
When you use the Service, we may automatically collect:
- Usage Data: Log data, pages visited, browser type, operating system, and referring URLs.
- Device Information: IP address, device identifiers, and session data.
- Cookies & Tracking: We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can manage cookie preferences in your browser settings.
c. Information from Third Parties
We may receive information from:
- Integrations and Partners (e.g., QuickBooks, Sage, Google, or Zapier);
- Marketing and analytics providers (e.g., Google Analytics, LinkedIn Ads);
- Third-party authentication providers if you log in via single sign-on (SSO).
2. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our Service;
- Process payments and manage subscriptions;
- Communicate with you about your account, updates, and support;
- Customize and enhance the user experience;
- Monitor system performance and security;
- Comply with legal obligations.
We may also use aggregated and de-identified data for analytics, benchmarking, or research purposes.
3. Sharing of Information
We do not sell or rent your personal information. We may share information as follows:
- With Service Providers: Third parties that perform functions on our behalf (e.g., hosting, billing, analytics, integrations, customer support).
- With Integration Partners: If you connect Readybuild with third-party tools (e.g., accounting, CRM, or project management systems).
- For Legal Reasons: When required to comply with law, enforce our rights, or respond to lawful requests.
- In Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
All third parties are required to use your data only as necessary to perform contracted services and consistent with this Policy.
4. Data Retention
We retain your information as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce agreements.
Upon account termination, we may retain certain data for backup, audit, or compliance purposes, subject to data minimization practices.
5. Data Security
We implement commercially reasonable safeguards—including encryption, access controls, and secure hosting environments—to protect your data.
However, no system is completely secure. You are responsible for safeguarding your account credentials and promptly notifying us of any unauthorized use or security breach.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information;
- Request a copy of your data;
- Object to or restrict certain processing;
- Opt out of marketing communications at any time.
To exercise these rights, contact us at [email protected].
We may verify your identity before fulfilling your request.
7. International Data Transfers
If you access the Service from outside the United States, please note that your information may be transferred to and processed in the U.S. or other jurisdictions with different data protection laws. We take steps to ensure your information is handled securely and in accordance with this Policy.
8. Children’s Privacy
Our Service is not directed to children under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided personal data to us, please contact us to have it deleted.
9. Changes to This Policy
We may update this Policy periodically. When we do, we will revise the “Last Updated” date above. Your continued use of the Service after such changes constitutes your acceptance of the revised Policy. The most current version will always be available at www.readybuild.com/legal/privacy.
10. Contact Us
If you have any questions or concerns about this Policy or our data practices, please contact us:
Readybuild, LLC
Email: [email protected]